May 2024

Master-Bilt® Refrigeration News & Product Information


RSG Announces New Key Account Director

Refrigerated Solutions Group is pleased to announce Rafael Thissen joined the team as Key Account Director.

Refrigerated Solutions Group (RSG) is pleased to announce an addition to its team.

Rafael Thissen joined RSG as Key Account Director on April 23, 2024. He is a highly respected industry veteran with deep relationships within the foodservice industry. Rafael’s extensive culinary and operations background will make him an excellent partner for our valued key customers.

Rafael was most recently with H&K International as the Senior Account Executive. He was instrumental in managing all aspects of new account development. Before H&K, he was Director of Client Development at Rational and the Global Corporate Chef at Duke Manufacturing.

Thissen is the newest addition to RSG’s expanded National Accounts team and will be vital to its ongoing strategy to provide best-in-class support to its partners. After completing an extensive onboarding program, he will manage several of RSG’s legacy accounts and cultivate relationships with new accounts.

Rafael states, “I am excited to join the RSG team, supporting their well-established key-account partnerships and developing new ones. Looking forward to introducing and collaborating on new RSG technologies with all our partners and growing the RSG position in this vibrant industry.”

RSG’s Vice President of Foodservice, Bryan Waechter, stated, “Rafael has a great reputation in the industry and is a true partner with his chain customers. He is attentive to understanding the application and pain points and applies his culinary and operational experience to develop industry-leading solutions.”

“We are excited to welcome Rafael to our team,” said Aaron Brown, RSG’s Chief Executive Officer. “His unique experience will enhance our ability to serve as the trusted refrigeration partner of choice for the nation’s leading accounts.”